Privacy Policy

1. General Information
This Privacy Policy explains the procedures and principles regarding the processing of personal data collected through the website www.agros.au operated by Agros Turkey Dış Ticaret Ltd. Şti. (“Agros Turkey”, “we”, “company”).
The privacy of our visitors is extremely important to us. All personal data is processed and protected in accordance with the standards of the Personal Data Protection Law No. 6698 (KVKK) and the General Data Protection Regulation (GDPR).

2. Personal Data Collected
The following types of personal data may be collected through our website:
- First name, last name, email address, phone number (via contact forms)
- IP address, browser type, device information, access date and time
- Site usage data via cookies
This data is processed only to the extent necessary, for clear and legitimate purposes.

3. Purposes of Processing Personal Data
Collected personal data may be used for the following purposes:
- Responding to customer requests and communicating with customers
- Improving service quality and enhancing user experience
- Executing orders, offers, or export processes
- Conducting marketing, analysis, and performance evaluation (if consented)
- Fulfilling legal obligations

4. Legal Basis and Processing Conditions
Personal data may be processed under one or more of the following conditions:
- Explicit consent
- Necessity for the establishment or performance of a contract
- Compliance with legal obligations
- Processing within the scope of legitimate interests
5. Data Sharing and Transfer
Personal data may only be shared with third parties in the following circumstances:
- When necessary for the provision of the service (e.g., logistics or IT infrastructure providers)
- To official institutions in cases of legal obligation
- If data transfer abroad is necessary, only to countries that provide adequate data protection
All sharing is carried out in accordance with data privacy and security standards.

6. Data Retention Period
Personal data is stored for as long as necessary for the purpose of processing.
Once the periods specified in the relevant legal regulations have expired or the purpose no longer exists, the data is securely deleted, anonymized, or destroyed.

7. Data Security Measures
Agros Turkey implements technical and administrative measures such as encryption, firewalls, access control, and authorization restrictions to ensure the security of personal data.

8. Data Subject Rights
Under the KVKK and GDPR, data subjects have the following rights:
- Access to their personal data
- Request correction of incorrect or incomplete data
- Request deletion or destruction of data
- Object to processing
- Withdraw explicit consent
- Right to lodge a complaint with the competent authorities
You can send your requests to info@agrosturkey.com.

9. Changes
This policy may be updated from time to time. The updated version will be effective as of the date it is published on our website.

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